Our upstream carrier found out that one of their network node became unreachable due to the fibre cut at the Data Centre and was sorted by their technician by 18:00 AEDT 21-3-2022.
Our upstream carrier sends their apology and thank you for bearing with us.
Posted Mar 21, 2022 - 19:03 AEDT
Update
We are continuing to investigate this issue.
Posted Mar 21, 2022 - 19:00 AEDT
Update
Upstream carrier has found the fibre cut and is sending a technician to fix it No ETA provided
Posted Mar 21, 2022 - 17:18 AEDT
Update
Some Eline/EFM services are affected in Melbourne Area No ETA
Posted Mar 21, 2022 - 16:14 AEDT
Update
No ETA yet but restoration is on its way.
Posted Mar 21, 2022 - 16:14 AEDT
Investigating
We are currently investigating this issue.
Posted Mar 21, 2022 - 16:06 AEDT
This incident affected: Data Services (Eline/EFM Services).