Unplanned Outage

Incident Report for Comvergence

Resolved

This incident has been resolved.

Posted Nov 06, 2023 - 08:14 AEDT

Monitoring

All systems operational after fix applied,

Posted Nov 05, 2023 - 23:21 AEDT

Update

Engineers are presently working on the issue are attempting to put a fix in place.

Posted Nov 05, 2023 - 23:05 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 05, 2023 - 22:49 AEDT

Investigating

Engineers are currently investigating an unplanned outage occurring on the network that started at 10:15pm

Posted Nov 05, 2023 - 22:49 AEDT

This incident affected: Comvergence infrastructure (Melbourne Datacentre, Sydney Datacentre).